Privacy Policy

Effective Date: Oct 22, 2025
Last Updated: Oct 22, 2025

Introduction

Welcome to Sway Creative Labs ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website madebysway.com or engage with our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter or marketing communications
  • Request information about our services
  • Engage with us on social media
  • Participate in surveys or promotions
  • Apply for employment opportunities

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Mailing address
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

We may use cookies, web beacons, and similar tracking technologies to collect this information. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our advertising and creative services
  • Responding to your inquiries and requests
  • Sending marketing communications and newsletters (with your consent)
  • Analyzing website usage and improving user experience
  • Maintaining the security and integrity of our website
  • Complying with legal obligations
  • Conducting business operations and client management

SMS / Text Messaging

If you consent to receive informational SMS from Sway Creative Labs, you agree to receive informational SMS from us.

  • Reply STOP to opt-out; Reply HELP for support;
  • Message & data rates may apply;
  • Messaging frequency may vary.

Visit madebysway.com/privacy to see our Privacy Policy and terms and conditions.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as email service providers, web hosting providers, or analytics providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law, to respond to legal processes, to protect our rights or property, or to ensure the safety of our users or others.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt-out of marketing communications
  • The right to object to or restrict certain processing activities

To exercise any of these rights, please contact us using the information provided below.

Opting Out of Communications

You may opt-out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Even if you opt-out of marketing communications, we may still send you non-promotional messages related to our services or your inquiries.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Sway Creative Labs
Email: info@madebysway.com
Phone: (757) 412-9362
Address: 211 W. Freemason St. Norfolk, VA 23510
Website: madebysway.com

This Privacy Policy is provided for informational purposes and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations in your jurisdiction.